Our Promise To You
In our effort to deliver the most exceptional Physiotherapy service available, and break the ‘status quo’ of the Physiotherapy profession in years gone by, these are our promises to you.
At Thrive Physio Plus, we promise:
- To use the most modern and up-to date treatment techniques available
- To ensure your expectations for treatment are heard
- To get to the root cause of your pain, rather than just treat the symptoms
- To provide you with all the information, but let you have the final decision in which management path you wish to take.
- To apply hands-on techniques where required to get you out of pain and feeling great, but then aim to progress you with tailored exercise to build a strong and robust body. It’s this approach that has allowed us to help thousands of people feel and move great.
- To allow at a minimum 60 minutes for your initial consultation (see ‘Initial Consultation’ for more info)
- To communicate in detail everything we know about your issue including all the things you want to know in order to feel satisfied and understood.
- Transparency from your very first appointment about how long it’s going to take, and what’s going to be involved.
- To help you avoid ‘just rest’.
Wherever possible we endeavour to have you continue exercise or do what you love in some capacity. Sometimes this means continuing on as you have, doing less, and very occasionally this means complete rest. We aim to keep you active and healthy even early in your treatment journey with us.
- Where we feel we can’t help you, we’ll put you in contact with someone who can. Unfortunately there are cases that need further intervention, and where appropriate, we can refer you on as needed.